I just wanted to Thank-you for making this experience so pleasurable.
I appreciate you accepting the return with no problem. The machine
was just too big for what I need it for. Having lung cancer of both
lungs, I just needed you to know that you have been very helpful
and I truly appreciate all that you have done. Everyone should make
it this easy to satisfy their customers.
Thank you again.
November 4, 2007
“I was at a rugby tournament today and witnessed a nasty accident
as a burst ‘ice bag’ sprayed ammonium nitrate into a
boys face. He was fine after treatment but I am keen to source a
cool bag such as your non-toxic, latex free InstaKool in the UK.”
October 5, 2007
“We have constantly been carrying a thermal bag with ice packs
inside. Brooke was very excited to try out one of the new packs.
She liked the small sizes and thin flatter surface.”
April 5, 2005
“I suffer from fibromyalgia and frequently use hot and cold
to relieve pain. I have never come across a cold pack that stays
as cold for as long as your brand does.”
June 22, 1999
“TO: THE BEST GEL PACKS EVER! Thanks so much for your excellent
help. I may order more gift packs for my friends & relatives
February 10, 1999
“The larger compress gave me so much relief and pleasure.
I have yet to come up with any compress that has satisfied me so
much for my chronic sacroiliac joint pain.”
Spring Hill, FL
January 20, 1999
“Your product is so good, versatile and such a good ice pack
to lay on because it is soft.”
“This is the kindest ice pack or heat pack that I have ever
used in my 58 years.”
March 20, 1998
“For quite a long time I have been purchasing Hot/Cold compresses,
as I find your product excellent.”
July 10, 1996
“Recently I fell and placed the THERMA-KOOL® on my forehead
within minutes after hitting my head on the edge of my bathtub.
I never got a bruise and I know getting the THERMA-KOOL® pack
to my forehead quickly was the reason.”
“I don’t ever want to be without this fantastic THERMA-KOOL®
July 30, 1990
“I received the THERMA-KOOL® dental pack from my Periodontist.
It was and is a lifesaver. I have used it for all types of swellings,
bruises, dental extractions, bee stings, as well as for headaches
and fevers and any other uses for a cold pack.”
Long Island, NY